Samsung Range Knob Recall: What the CPSC Notice Covers and How to Check Your Model

The Samsung range knob recall is the range recall that turned up when we searched the U.S. Consumer Product Safety Commission (CPSC) database for Samsung, and it concerns front-mounted knobs that can be switched on by accident. This guide reports what the CPSC notice says, how to check your model against it and what to do if you own a gas range. We cite only the CPSC notice here and do not link to unverified recall pages, which our Samsung appliance recall check guide explains how to handle.

Your range	What the CPSC notice says	What to do
Electric slide-in with a listed model number	Covered: front-mounted knobs can be activated by accidental contact	Request the free knob locks or covers
Electric slide-in, model not on the list	Not named in the notice	Re-check the model number carefully
Gas range	Notice names electric slide-in ranges only	Search the CPSC database by model
Not sure of the model	The number is inside the oven door or the bottom bin	Find it before you do anything else

What Did the 2024 Samsung Range Recall Cover?

It covered Samsung electric slide-in ranges whose front-mounted knobs can be activated by accidental contact with a person or a pet, which is a fire hazard. The CPSC announced it on August 8, 2024, and described about 1.1 million ranges sold between May 2013 and August 2024.

The notice backs the hazard with numbers. Samsung had received over 300 reports of unintentional knob activation since 2013, and the ranges had been involved in about 250 fires, at least 18 of which caused extensive property damage. About 40 injuries were reported, eight needing medical attention, plus seven fires with pet deaths.

Those figures are the CPSC's, as reported by Samsung, and they explain why a recall about knobs, and not about a broken part, was taken seriously.

How Do I Check Whether My Range Is Included?

Find the model number inside the upper left corner of the oven door, or inside the storage bin at the bottom of the oven, and compare it with the CPSC list. The notice gives that location itself, and it lists the covered model numbers in full.

• Where the number is. Open the oven door and look at the upper left corner, or open the bottom storage bin.
• What the numbers look like. Every model on the list begins with NE58 or NE63, followed by letters and digits and ending in AA, for example NE58F9500SS/AA.
• Match it exactly. Beginning with NE58 or NE63 is not enough; only the listed models are covered.
• Use the source. The full list is on the CPSC's notice, and you should match against that, not a summary.

If your number is on the list, the next step is the remedy. If it is not, the notice does not apply, although it is worth re-reading the digits once.

Does the Recall Cover Samsung Gas Ranges?

No, the CPSC notice names electric slide-in ranges, and our searches of the CPSC recall database on October 6, 2026, by title, manufacturer, product name and description, turned up no recall of Samsung gas ranges. A database search is a snapshot, so check again by model before you rely on it.

That does not mean a gas range needs no attention. People who search for a Samsung gas stove recall because of a gas leak are often looking for something else, since a leak is a different problem from a knob being switched on. If you smell gas, the safe steps are the ones in our Samsung gas range safety guide: ventilate, avoid electrical switches and leave the room.

If your gas range shows C-21 or does not light, that is a repair question, not a recall. The oven igniter pages on our site cover it, and you can contact us about it.

What the Notice Does Not Say

The notice is about accidental activation, not about a part that wears out. The hazard it describes is front-mounted knobs that people or pets can bump on, so a range can be recalled and still cook perfectly well.

• It does not say the range stops working. The fix is a lock or cover over the knobs.
• It does not describe a gas leak. The covered ranges are electric.
• It does not say your range is unsafe for normal use. The precautions below are what the CPSC asks owners to follow until the knob locks arrive.

Read the notice itself before drawing conclusions, since it states the model list and the remedy in its own words.

The Remedy: Free Knob Locks or Covers

Samsung offers a free set of knob locks or covers for the affected electric slide-in models. The CPSC says owners should contact Samsung to receive the set that fits their model, and the notice points to Samsung's support site and its range knob kit request page.

• The remedy is a repair, not a refund. The CPSC lists the remedy option as repair, with locks or covers installed on the knobs.
• The fit depends on the model. Request the set that matches your model number.
• Use the official request route. Go through the contact route in the CPSC notice, not a third party.

We do not reproduce the manufacturer's contact details here, because they belong in the CPSC notice and they can change.

Safe Habits Until the Locks Arrive

The CPSC lists four precautions for owners using a recalled range without knob locks or covers. They cost nothing and apply to any range with front-mounted knobs.

• Keep children and pets away from the knobs. Accidental contact is the hazard the recall describes.
• Check the knobs are off before you leave home or go to bed. Make it a habit, like locking the door.
• Do not leave objects on the range when it is not in use. A pan or a towel on a burner that gets switched on can start a fire.
• Use the notification if your range has Wi-Fi. The CPSC says owners can enable the Cooktop On notification in the SmartThings app to get alerts when a burner is turned on.

The same habits are good practice on any range, recalled or not.

Where to Check for Recalls Yourself

The CPSC's own recall database is the source to trust, and you can search it by brand or by product. A recall is real if it appears there, with a number, a date and a model list.

• Search by brand and product. Try Samsung together with range, dryer or washer.
• Read the model list. A recall is only about the models it names.
• Read the remedy. It says what the manufacturer owes you and how to claim it.

If you want help with a range that is not working, our is it worth repairing a Samsung range guide is a good next read, and you can book a visit for a diagnostic from $89, with the final price confirmed after the on-site diagnosis and a written estimate before any work begins. Our Samsung range repair service covers the range itself.