This samsung top-load washer recall 2016 information is critical for Samsung appliance owners.
Samsung washer recall 2016 — here is what you need to know.
Samsung Top-Load Washer Recall Overview
In November 2016, Samsung and the U.S. Consumer Product Safety Commission (CPSC) announced a recall of approximately 2.8 million top-load washing machines sold in the United States. This recall, identified as CPSC Recall Number 17-023, remains one of the largest appliance recalls in recent history and affects machines manufactured between March 2011 and October 2016.
Hazard Description
The affected top-load washers can become unbalanced during high-speed spin cycles, particularly when washing large or bulky items such as bedding and water-resistant materials. In severe cases, the top of the washing machine can unexpectedly detach from the chassis, posing a serious risk of impact injury to anyone standing nearby. Samsung received 733 reports of excessive vibration or the top separating, including nine reports of injuries ranging from a broken jaw to a shoulder injury.
Affected Models
The recall covers a wide range of Samsung top-load washer models with capacities between 3.0 and 5.5 cubic feet. Affected model numbers begin with WA and were sold at major retailers including The Home Depot, Lowe’s, Best Buy, and Sears between 2011 and 2016. The full list of affected model and serial numbers is available on Samsung’s recall website at samsung.com/us/washerrecall or through the CPSC recall page.
What You Should Do
If you own an affected Samsung top-load washer, stop using the high-speed spin cycle immediately and switch to the lower-speed delicate cycle until the recall remedy has been applied. Samsung offered owners a choice of a free in-home repair that reinforces the top and reduces vibration, a rebate toward a new Samsung washer, or a refund based on the age of the machine. To check whether your washer is affected, visit Samsung’s recall page or call Samsung directly at 1-800-726-7864.
Professional Inspection Recommended
Even if your washer has already received the recall repair, we recommend scheduling a professional inspection if you notice unusual vibration, loud banging during spin cycles, or the machine walking across the floor. Our technicians can verify that the recall reinforcement kit was properly installed and assess the overall condition of your washer’s suspension system and drum bearings.
Official Resources
- CPSC Recall Database — Search the official U.S. Consumer Product Safety Commission recall database
- Samsung Support — Official Samsung product support, warranty claims, and service scheduling
- Samsung Product Registration — Register your Samsung appliance to receive recall notifications