Refrigerator Diagnostics
Samsung Refrigerator
Samsung Refrigerator
Error Codes
Meanings, severity levels, safe checks you can perform, and when to call a technician.
Enter the code shown on your refrigerator display
Is it safe to keep using it?
Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.
Can error codes be reset?
Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error.
Error Code Directory
Click any code for detailed troubleshooting steps
Low
Medium
High
Code
Meaning
Severity
Common Symptom
5E
Fridge temp sensor failed
Medium
The fresh food section does not maintain the set temperature — items may freeze unexpectedly or the compartment may be warmer than the setting indicates.
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8E
Ice maker sensor error
Low
The ice maker ceases operation entirely, with no water filling or ice ejection cycles occurring even though the freezer temperature is normal.
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21E
Freezer temp sensor failed
High
The freezer compartment temperature fluctuates significantly or does not reach the set point, causing food to partially thaw and refreeze.
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22E
Fridge fan motor error
High
The fresh food compartment temperature rises above the set point while the freezer remains cold, indicating a lack of air circulation on the fridge side.
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24E
Defrost sensor error
Medium
A thick layer of ice accumulates on the rear panel or evaporator cover inside the freezer because defrost cycles are not completing properly.
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25E
Defrost heater failure
High
A heavy layer of frost and ice builds up on the back wall inside the freezer over days or weeks because the defrost cycle cannot melt it.
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33E
Water leak detected
High
Visible water accumulation on the floor beneath, behind, or beside the refrigerator that appears during or after defrost cycles.
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39E
Ice maker malfunction
Medium
The ice maker fills with water and freezes cubes, but the ejection cycle does not complete and ice remains stuck in the tray.
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40E
Ice room fan error
Low
Without proper air circulation in the ice compartment, ice cubes stick together and form large clumps that are difficult to dispense.
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41E
Freezer fan malfunction
High
The freezer compartment cannot maintain its set temperature, causing frozen items to begin thawing or becoming soft.
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76C
Water valve malfunction
Medium
Pressing the water dispenser lever produces no water flow, even though the water supply line is connected and the household water is on.
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84C
Ice maker comm error
Medium
The ice maker ceases all operation — no water filling, no freezing cycle, and no ice ejection — despite the freezer maintaining proper temperature.
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PC ER
Board communication error
High
The display panel buttons and touchscreen do not respond to input because the display board cannot send commands to the main control board.
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