This samsung top-load washer recall expansion information is critical for Samsung appliance owners.
Samsung washer recall expansion — here is what you need to know.
Expanded Recall Coverage for Samsung Top-Load Washers
Following the initial November 2016 recall of approximately 2.8 million Samsung top-load washing machines, the CPSC and Samsung expanded the recall scope to include additional model numbers and serial number ranges that were not covered in the original announcement. This expansion ensures that all potentially affected units are included in the recall remedy program.
Why the Recall Was Expanded
After the initial recall was announced, Samsung and the CPSC continued to receive reports from consumers with washer models that exhibited the same unbalanced spin cycle behavior but were not originally listed in the recall. Engineering analysis confirmed that these additional models shared the same design characteristics that could allow the top to separate from the chassis during high-speed operation. The expansion was issued to provide recall protection to all affected consumers.
How to Check Your Model
The model and serial number for your Samsung top-load washer are located on a sticker on the back of the machine or under the lid. You can verify whether your specific unit is included in the expanded recall by entering your model and serial number at Samsung’s dedicated recall website or by calling Samsung customer support at 1-800-726-7864. Representatives can confirm your eligibility and schedule the appropriate remedy.
Available Remedies
Owners of washers included in the expanded recall are eligible for the same remedies as the original recall: a free in-home repair that reinforces the top panel and reduces excessive vibration, a rebate toward a new Samsung or non-Samsung washing machine, or a prorated refund based on the age of the unit. Samsung covers all costs associated with the repair, including parts and labor. Until the repair is completed, use only the low-speed delicate wash cycle to minimize vibration risk.
Schedule an Inspection
If you are unsure whether your washer was included in either the original or expanded recall, or if you have noticed increased vibration or movement during operation, contact our team for a professional inspection. We can verify your model and serial number, check for the recall reinforcement kit, and assess your washer’s overall mechanical condition to ensure safe operation.
Official Resources
- CPSC Recall Database — Search the official U.S. Consumer Product Safety Commission recall database
- Samsung Support — Official Samsung product support, warranty claims, and service scheduling
- Samsung Product Registration — Register your Samsung appliance to receive recall notifications