Freezer Diagnostics

Samsung Freezer
Error Codes

Meanings, severity levels, safe checks you can perform, and when to call a technician.

Enter the code shown on your freezer display

Is it safe to keep using it?

Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.

Can error codes be reset?

Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.

When should I stop using it?

Stop immediately for water leak codes, burning smell, or any High severity error.

Most Common Codes

5E 1E 6E 25E 21E PC ER OF 8E

All Codes

1E 5E 6E 8E 21E 25E OF PC ER

Error Code Directory

Click any code for detailed troubleshooting steps

Low Medium High

Code Meaning Severity Common Symptom

1E Temp sensor failure High The compressor operates non-stop because the control board has no valid temperature reading to determine when to shut off. View 5E Defrost sensor error Medium Thick ice forms on the back panel of the freezer compartment because the automatic defrost cycle is not completing properly. View 6E Ambient sensor error Low The freezer loses its ability to adjust cooling power based on ambient conditions, running at a fixed default speed that may be too aggressive or too conservative. View 8E Ice maker sensor fault Medium The ice maker tray fills with water but never harvests because the sensor cannot confirm the ice is fully frozen. View 21E Fan motor malfunction High Placing your hand near the air vents inside the freezer reveals no air movement even though the compressor is running. View 25E Defrost heater failure High Heavy frost accumulates on the rear interior panel within days because the defrost heater never activates to melt it. View OF Door left open Low The freezer emits a repeated beeping sound that escalates in frequency the longer the door remains open. View PC ER Board communication error High The user interface does not react to inputs because the display board cannot send commands to the main board. View