Ice Maker Low Severity
ICE-OFF Appliance Error Code

Samsung Ice Maker ICE-OFF Error: Ice maker turned off

If your Samsung appliance is showing this error, you’re dealing with a samsung ice maker ice-off error. Here’s everything you need to know about diagnosing and fixing this issue. Samsung ice-off error code — here is what you need to know. What Does ICE-OFF Mean on a Samsung Ice Maker? The ICE-OFF indicator on Samsung […]

By Daniel Park Field Service Engineer & Diagnostics Specialist

Yes

DIY Fixable

From $0

Typical Repair Cost

5-10 min

Pro Repair Time

Quick Assessment

Answer to continue safely

Is it safe to keep using?

Maybe.

Can I reset the code?

Yes.

When to stop immediately?

Stop if you notice: The ice maker switch feels stuck or will not stay in the on position, Water leaks when you attempt to turn the ice maker back on.

Symptoms You May Notice

Ice maker is not producing any ice

The ice bucket remains empty despite the refrigerator running normally and the freezer being at the correct temperature.

ICE OFF indicator lit on display

The refrigerator control panel shows an ICE OFF icon or text indicating the ice maker function is disabled.

No sounds from ice maker area

The ice maker is completely silent — no filling sounds, no motor cycling, no harvest clicks — because it is powered down.

Ice maker was working before a power outage

After a power outage or breaker trip, the ice maker does not automatically resume because it reverts to the off state on some Samsung models.

Possible Causes

1

Accidental panel button press

The ice maker on/off button on the Samsung display panel was pressed accidentally while cleaning the panel or adjusting other settings.

DIY Possible
2

Physical switch toggled off

The ice maker power switch inside the freezer compartment was moved to the off position during cleaning, rearranging items, or loading groceries.

DIY Possible
3

Auto-shutoff after power outage

Some Samsung models automatically disable the ice maker after a power outage as a safety measure, requiring the user to manually re-enable it.

DIY Possible

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Toggle ice maker on via display

    Locate the Ice Maker or Ice Off button on the refrigerator control panel. Press and hold for 3 seconds until the ICE OFF indicator disappears or changes to an active ice maker icon.

    On Samsung Family Hub models, the ice maker can also be controlled through the touchscreen Settings menu.

  2. 2

    Check the physical switch

    Open the freezer and locate the ice maker. On wire-arm models, push the arm down. On switch models, slide the switch to ON. Close the freezer and wait 2 hours for the first ice cycle.

    If the wire arm stays up when you push it down, the arm mechanism or its spring may be damaged.

When to Call a Professional

Contact a qualified technician if:

  • The display shows the ice maker is on but no ice is produced after 24 hours
  • The ice maker on/off button does not respond to presses
  • The ice maker turns itself off repeatedly after being re-enabled

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

Ice Maker Repair Service Schedule Appointment

More Ice Maker Error Codes

View all codes →
FROST LEAK NO-ICE 40E 33E 8E 39E

Related Resources

Samsung Refrigerator Not Cooling → Samsung Refrigerator Repair Cost → Samsung Ice Maker Repair → Samsung Ice Maker: Water Filter → Samsung Support →