Samsung Ice Maker NO-ICE Error: No ice production
If your Samsung appliance is showing this error, you’re dealing with a samsung ice maker no-ice error. Here’s everything you need to know about diagnosing and fixing this issue. Samsung no-ice error code — here is what you need to know. Why Is Your Samsung Ice Maker Not Making Ice? When a Samsung ice maker […]
Sometimes
DIY Fixable
From $150
Typical Repair Cost
30-60 min
Pro Repair Time
Quick Assessment
Answer to continue safely
Is it safe to keep using?
Maybe.
Can I reset the code?
Yes.
When to stop immediately?
Stop if you notice: Water is leaking from the ice maker or pooling in the freezer, The freezer temperature is rising and food safety may be compromised.
Symptoms You May Notice
Empty ice bucket despite ice maker being on
The ice maker shows as enabled on the display but the bucket remains empty after waiting 24 or more hours.
No error code on the display panel
Unlike sensor or motor faults, this condition produces no error code — the refrigerator appears to be functioning normally in all other respects.
Water dispenser works but no ice forms
The door water dispenser delivers water normally, indicating household supply is connected, yet the ice maker tray never fills or freezes.
Ice maker makes no sounds at all
The ice maker is completely silent during periods when it should be cycling — no water fill sounds, no motor hum, no harvest clicks.
Possible Causes
Freezer temperature too warm
If the freezer is above 5 degrees Fahrenheit, water in the ice tray may not freeze completely, and the thermostat will not trigger the harvest cycle. Overpacking the freezer or frequent door openings raise the temperature.
DIY PossibleClogged or expired water filter
A water filter past its 6-month replacement interval can restrict flow enough that the ice maker fill tray receives insufficient water for a full ice batch.
DIY PossibleFailed ice maker assembly
The ice maker motor, thermostat, or mold heater has failed internally. The unit appears powered on but cannot execute the freeze-and-harvest cycle.
Requires ProfessionalSafe Checks You Can Do
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1
Check freezer temperature
Place a thermometer in the center of the freezer and check after 2 hours. The target is 0 degrees Fahrenheit. If it reads above 5 degrees, lower the setting and wait 24 hours before retesting ice production.
Avoid overpacking the freezer — air must circulate freely around the ice maker for efficient freezing.
Tools required -
2
Replace the water filter
Locate the water filter (inside the refrigerator compartment or in the base grille depending on model). Twist to remove the old filter and install a new Samsung-compatible replacement. Run 2 gallons through the dispenser to flush the new filter.
Samsung recommends replacing the water filter every 6 months. Set a calendar reminder for the next change.
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3
Force a test cycle
Press and hold the ice maker test button for 10 seconds. Listen for the harvest motor to turn and then for water to fill the tray. If you hear both, the ice maker mechanism is functional and the issue is likely temperature or supply related.
If the motor sounds normal but no water fills, the inlet valve or supply line is the problem.
When to Call a Professional
Contact a qualified technician if:
- The test button triggers the motor but no water fills the tray after verifying supply
- Freezer temperature is correct and water supply is confirmed but no ice forms after 48 hours
- The ice maker motor does not respond to the test button at all
Need Professional Help?
Find qualified technicians in your area for proper diagnostics and repair.
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